Terms & Conditions of Use

Don’t worry, you’re in safe hands! Just choose the perfect gift and let the rest be a heart-warming surprise! We’re no VAT registered (yet) but we’ll let you know if we get there. However, a delivery fee will be added on during checkout.

Nothing lasts forever, not even a good deal! So, all prices are subject to change and are valid while stocks last.

Sometimes products may vary in appearance when compared to images on the website. This is due to the nature of the product. Each of our products are custom and uniquely made by hand. As such, no two items are identical (since we’re not machines this would be impossible to achieve). However, we do try and as such the overall concept of the product and design will be on point.

Product photography may depict the use of props. These props are for aesthetic purposes only and will not be included within the final gift. For any queries regarding what the recipient will be receiving, please read the product description provided, or contact us.

No one’s perfect and sometimes mistakes happen. If you receive a product that is different from the one you ordered or if you’d like to return it, let us know within 48 hours of receiving it. Arrangements will be made for the item(s) to be returned and for the correct product to be delivered to you ASAP. If the incorrect product is delivered to you, do not remove the product from its original packaging, tamper with or use the product in any way. If the product is tampered with or used in any way and is not in the tip-top condition that it was delivered in, you will be liable for a 15% handling fee plus delivery.